ASSORTMENT, PRICES AND PROMOTIONS
- Is the assortment on the “Rimi” e-store and physical “Rimi” stores the same?
- Can I buy alcohol beverages and tobacco/cigarettes on “Rimi” e-store?
- Do the same promotions apply on “Rimi” e-store as those offered in physical “Rimi” stores?
- Do the same promotions apply on “Rimi” e-store as those offered in physical “Rimi” stores?
- Are “Mano Šeimai” discounts applied on “Rimi” e-store?
- Are birthday discounts applied on “Rimi” e-store?
DELIVERY/ PICK-UP OF ORDERS
- Is there a delivery fee?
- What are the available options for order pick-up?
- Is there an additional charge for picking up orders in stores, food lockers or Drive pick-up points?
- How do I pick-up goods having chosen “Click&Collect” pick-up method?
- How do I pick-up goods at Drive?
- Which “Rimi” stores have pick-up points?
SIGN-UP
- What information is required in order to sign-up on “Rimi” e-store?
- Can I sign-up on “Rimi” e-store without an e-mail?
- Can I sing up if I do not have “My Rimi” loyalty card?
- What should I do if I was unable to sign up on the e-store?
- What information is required in order to sign-up a business account on “Rimi” e-store?
RETURN OF GOODS AND REFUNDS
- What if I received a defective product?
- What should I do if I did not receive the ordered goods or the ordered quantity, and this information has not been marked on the delivery note or invoice?
- What should I do if I received goods which I did not order, and they are not alternative products?
- What should I do if I do not like the replaced products received?
- What quality goods cannot be returned?
- How long does it take to get money back for a lower product weight, undelivered or returned goods?
RECIPES
- Where can find recipes?
- Which recipes I could add directly to my cart?
- Where can I see the recipes I have marked as favourite?
- What if I don't want the product recommended as an ingredient in the recipe?
- I know that product is on promo but there is no promo price in ingredient selection?
- I added “roasted duck” recipe to my basked but I did not recieve duck itself.
ORDERS
- How can I pay for my purchases?
- What is the minimum order value?
- Can I use “Rimi” gift card when paying for goods on “Rimi” e-store?
- Can I get “My Rimi” money when shopping on “Rimi” e-store?
- Can I use “My Rimi” money to pay on “Rimi” e-store?
- Can I purchase goods on behalf of a company and receive an invoice?