If you cannot arrive to pick-up your order at the time of your choice, please call our free of charge customer service line +370 800 29 000 and/or send an e-mail to info.lt@rimibaltic.com. Your order pick-up time may be extended till 10 p.m. on that same day. If you do not pick-up your order by that time, your order will be cancelled, and the amount paid will be refunded to the account by the method used when placing the order within 5 business days. In such a case, a packaging fee may be deducted from the refunded order amount.