If we do not have the product you have ordered or the quantity of the product you have ordered when collecting the goods, another, similar product will be chosen for you - a replacement for the product you have ordered. If you do not want to get a replacement, or if you want to change the settings, you have to do it for each booking. Substitution settings can be selected for each item individually.
You will see information about changes in the order confirmation, which you will receive by e-mail before the goods are delivered / picked up. If the price of the replacement will be higher than the price of your chosen goods, you will not have to pay extra. If the price of the delivered similar goods is lower than the price of your selected products, we will return the difference to the account from which you paid for the purchases within 5 working days.
If the replaced goods are not suitable for you, you will be able to return them to the courier or Rimi employee upon delivery / collection of the goods.